Customer Service
A Customer Service that is proactive and prepared to answer the analysis and testing needs of every customer.
Departments
Departments
Two integrated departments for a customised analysis, testing and consultancy service for your product compliance.
Two separate departments that work together in synergy to offer top-of-the-range analysis skills and technology, research, development and constant technical and regulatory standards for product compliance without compromise.
Autonomous but complementary and interdependent, the Customer Service and Quality Control departments are closely linked to all analysis activities, whether chemical or physical and mechanical,subordinate to the different laboratories.
While the Customer Service manages customer relations and communication, the quality department checks and controls all in-house procedures, maintaining a high standard and organising in-house training.
Our departments:
Exploring Innovation
Experience the guarantee that comes with a scientific approach to your needs and tests.
Departments
Research and Development, Customer Service and Quality Division. Two separate divisions, working in synergy to offer the fashion and cosmetics industry expertise and top-of-the-range testing technologies, research, development, and constant technical and regulatory updates for product compliance without compromise.
4.0 Laboratories
Next-generation laboratories with ultra-modern technologies, guided by a team of highly specialised technicians to guarantee the utmost precision, a high degree of customisation, and a reduction in the average times needed to perform conformity tests, providing customers with certified results, real time.
Accreditations
TIL is a laboratory with ISO 17025 certification and over 250 tests with Accredia accreditation and a range of international accreditations, and certifications, such as CCMI, MHLW, CPSC; ZDHC and The Microfiber Consortium, which ensure the quality and reliability of its tests, guaranteeing full recognition in all reference markets.